Challenge #2: More (Coffee) Pressing Business, and Diaper, Diaper, Who's Got the Diaper?

[Originally posted at Observations, and such; reposted here to complete the set.]
This morning Hannah and I stopped at our usual Starbucks in La Verne, at D Street and Foothill. I was kind of interested in having that Organic, Shade Grown Mexican coffee, but was disappointed to see that it wasn’t brewing, even though I understood it to be the COW from my Pasadena store.

“Oh,” I said “isn’t that shade grown coffee supposed to be the coffee of the week?”

“Yes,” the girl at the counter said “We don’t have any brewed right now, but I can press you a cup. What size would you like?”

Oooo. Cool, thought I. I didn’t even have to ask, and wasn’t going to, I had just expressed my spontaneous disappointment – and she offers to make it all better without even a blink. This store has *definitely* read the email!

Hannah and I find our seat, and endure the usual round of moms and grandmas and at least one dad cooing at and talking to Hannah. I start doing some writing, when I realize that I am sitting next to a Big Boss (some sort of regional boss, I’d guess) and the store manager in a big confab.

Coffee Command and Control

I eaves-drop shamelessly, but hear nothing at all about Fair Trade, or pressed-cups or the like.

Eventually, Hannah is a little fussy, and food isn’t working, toys aren’t working, The Blanket isn’t working – and then it dawns on me, she needs a diaper.

Starbucks (I have now learned) does not install diaper changing tables in restrooms as standard equipment. As I am changing the baby on a chair in the middle of the store, as per my usual, I turn to the Big Boss (who has been cooing at the baby) and say “Man, you guys could really use a diaper changing table.”

A short discussion ensues regarding same, in which I point out that many older DINKs (Dual Income, No Kids) are having children late, but still want to come for coffee, and that any store, like this one, with a kids' table and chair and some toys is going to attract patrons with poopy diapers too.

Now That's Customer Service

Big Boss tap-taps on her laptop and says without missing a beat “we’ll order you one.”

Buzz-whir click. The mind is busy boggling. I consider asking if it will be a Fair Trade diaper changing table, but figure the joke will be lost on her.

“Don’t forget to put it in the men’s room.” I quip instead.

“Oh, that’s right. We’d need to order two,” Big Boss says. After a few more tap taps on the laptop, she says we can do one right away: "Would you be able to use one in the women’s room.?"

Now I guess she didn’t see the irony: Here was a dad asking for a diaper changing table, which Big Boss assumed (in a fit of unconscious sexism) needed to go in the women’s restroom.

“Well, you might not want to do that, my wife in particular will give you grief for that,” I say. “She even had these special postcards printed for sexist managers.” [Click the Photo at right for a readable view]

“Would you use it if it was in the Women’s room?” she asks, determined to stick to her gender-biased reality.

“Sure,” I say laughing.

Now in fairness, their restrooms are of the one-room, lock the door type. But still I want to add “of course, your women customers will hassle me; I will need to knock on the door each time and might find it embarrassing to disturb a female potty user, and therefore will continue to use the chairs out in the main part of the store, and other dad's won't even know it's in there. And of course you are sending a subliminal message that diapers are women’s work."

But I can’t; she has been so nice and so unconsciously clueless at the same time, making her really aware of what she was doing would be pretty rude. So I give her one of our postcards (hoping she will think about it), and in a further fit of cowardice, give her the URL for this blog and greenLAgirl’ s Starbucks Challenge.

Maybe she’ll put the diaper changing table in the men’s restroom first.

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Amused by the Starbucks Challenge? Me too. Now come see my real mission in the blogosphere: Easy Green and its companion journal, Observations, and such: Notes on the Kitchen Calendar